Applicable to: iOS, Android
With every order placed using Zeemart, the supplier receives notification(s) via email and/or SMS. Buyers can check the status of these notifications using the app.
To view the status of email/SMS notifications:
1. From the 'Orders' tab, select 'View orders'.
2. Select an order with 'Placed' or 'Invoiced' status.
3. In the order details, just below the status we can see whether all notifications have been sent or there are any problems with the notifications.
4. Tap on the status to view the order's activity history page.
5. The status of every notification sent is displayed.
There are different statuses for email and SMS.
- Not available
- Failed (email may have bounced or mistakenly marked as spam)
Similarly, when an order is cancelled, Zeemart sends email/SMS notifications to the same set of recipients. The status of these notifications are also trackable on the same page.